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Messaging connectors route platform notifications and alerts to your team’s chat tools—so the right people hear about important events without checking the platform manually.

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Supported platforms

  • Slack
  • Microsoft Teams
  • Generic webhooks (any HTTP endpoint)

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Setup

  1. Go to Integrations → Catalog → Messaging → Slack and click Connect.
  2. You’ll be redirected to Slack’s OAuth authorization page. Select the workspace to connect and click Allow.
  3. Once authorized, return to the integration settings and select the default channel for notifications.
You can configure multiple Slack channels for different notification types in the routing rules.

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Channel routing

Route different notification types to different channels or recipients using routing rules. For example:
  • Send report.completed events to the #analytics-team channel.
  • Send user.deactivated events to the #security channel.
  • Send all alert-level events to an on-call webhook.
To configure routing rules, go to Integrations → [Integration name] → Routing.

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Notification rules

Each notification type can be toggled independently. Common notification types: Notification volume can be high in active workspaces—start with the highest-priority types and expand from there.